Professional Medical Interpretation Services
Provide quality care to all patients with TransPalm’s on-demand interpretation services, and get fast access to a 24/7 global network of qualified medical interpreters speaking over 120 different languages.
Comprehensive Medical Interpretation Services for All Your Language Needs
Our interpretation services are on-demand, and ready whenever you need them! You can easily pre-schedule your appointment in one of three ways: Over the phone, via video call, or on-site. Within 24 hours, TransPalm will connect you with the most qualified interpreters who are experts in your industry and native to your target language.
TransPalm Specialized Medical Interpretation Service
Effective communication is critical in healthcare, where even the slightest misunderstanding can have serious consequences. It comes at the core of ensuring patients receive accurate information, understand their diagnoses, feel supported throughout their treatment, and most importantly, get equal access to quality healthcare.
It is not a surprise that about 27% of medical malpractice is the result of miscommunication. The communication failure that occurs due to language barriers can lead to dire consequences including legal liability for healthcare providers and, more critically, the potential to endanger patients’ lives.
But with TransPalm, it doesn’t have to be that way.
We recognize these challenges and offer specialized medical interpretation services to bridge the gap and empower you to enable communication with patients from diverse linguistic backgrounds in the most effective way.
Our professional interpreters not only ensure precise and culturally sensitive communication but also offer extensive language coverage, including widely spoken languages like Spanish and Mandarin, as well as less common languages, ensuring we meet the diverse needs of healthcare providers and patients alike.
On-Demand Phone Interpreting
TransPalm's professional telephone interpretation services connect you to qualified interpreters instantly over the phone. With over 120 languages available 24/7, we ensure timely and accurate communication for any healthcare situation.
Video Remote Interpreting (VRI)
TransPalm's video interpreting service provides face-to-face communication via video when body language and visual cues are important. Our VRI interpreters are specially trained to facilitate natural conversations through the screen to ensure full understanding during any medical interaction.
On-Site Interpreting
For situations where in-person language assistance is essential, TransPalm offers on-location interpreters. We deploy interpreters onsite to medical facilities, clinics, and offices to interpret conversations accurately in over 120 languages.
Why Trust TransPalm Medical Interpreters?
At TransPalm, we pride ourselves on having the best interpreters in the industry. Our medical interpreters are carefully selected through a strict screening process and go through specialized training to ensure they meet the highest standards of quality and technical accuracy.
Our selection process carefully evaluates language fluency, medical expertise, and cultural competence. And only those demonstrating exceptional proficiency and commitment advance to our training program. Here, interpreters hone their technical skills as well as their understanding of cultural nuances.
Through years of hands-on experience in healthcare settings, our certified interpreters have developed expertise in navigating challenging medical encounters. And beyond language expertise, our interpreters possess exceptional communication and interpersonal skills that help them maintain effective communication and build trust between patients and healthcare providers, significantly improving patient experience throughout their healthcare journey.
Because we prioritize the protection of your sensitive patient information, we assure you that all our interpreters are HIPAA-certified and bound by strict confidentiality agreements, including NDAs.
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How Our Medical Interpretation Services Work
At TransPalm, we’ve crafted a seamless approach to ensure accuracy at every step. From the moment you choose our services, we work to streamline every aspect of the process to meet your unique needs—whether it’s ensuring timely delivery, leveraging innovative technology, or bringing in-field experts. Our focus is on delivering high-quality interpretation services that support your critical decisions and patient care.
Customer-Focused Approach
Our client’s satisfaction is the ultimate goal. We are committed to providing excellent customer service, on-time support, maintaining quality, and offering the best-customized pricing plans.
Fast Turnaround Time
We understand that every second counts in the medical field. TransPalm proudly offers 24-hour interpretation services, on all days of the year. Our huge multidisciplinary team of interpreters is available around the clock to meet your tight deadlines while maintaining our high-quality standards.
Advanced Interpretation Technology
We rely on cutting-edge technology to deliver exceptional services in terms of speed, quality, and cost-efficiency. Our medical interpreters' capabilities are reinforced by the usage of advanced phone and video conference tools to ensure reliable remote interpretation services to our clients.
Industry Experts
We only recruit professionals in the field to work on projects related to their specialties so that we guarantee to provide accurate language services that successfully appeal to your target audience.
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Why Choose TransPalm?
Our clients’ satisfaction is the ultimate goal for us. We at TransPalm spare no efforts to maintain our quality, deliver on time, and provide the best-customized pricing plans
ISO Standards
TransPalm is committed to implementing ISO 9001 and ISO 17100 certification standards in terms of quality, information security, and management.
Quality Assurance
TransPalm adopts a unique quality assurance approach that employs a three-step review known as TEP, translating, editing, and proofreading as well as a solid localization testing process.
Technology Adoption
TransPalm leverages advanced technology, including translation memories that can save you money, CAT tools, an efficient translation management system, and more to deliver outstanding services in terms of quality, speed, and cost-efficiency.
Industry Expertise
TransPalm hires only industry experts to work on projects relevant to their areas of expertise. This ensures that we deliver highly precise specialized translations that appeal to your target audience professionally and effectively.
Fast Turnaround Time
Thanks to our huge multidisciplinary team of translators and localization specialists and the power of our technology, we can proudly meet your tight deadlines while committing to our high-quality standards.
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